Polar Caves Park Welcomes Jacob Archibald as New General Manager

Polar Caves Park is pleased to announce the appointment of Jacob Archibald as its new General Manager, effective November 2, 2026.

Jacob brings a diverse background in hospitality, operations management, and team leadership, along with a strong commitment to exceptional guest service and operational excellence. His experience managing resort operations, leading teams, improving business processes, and developing employees makes him a valuable addition to the Polar Caves organization.

Most recently, Jacob served as Manager on Duty at RiverWalk Resort at Loon Mountain in Lincoln, New Hampshire, where he oversaw daily resort operations, coordinated multiple departments, managed guest relations, and implemented procedures to improve efficiency and service quality. Previously, he served as Regional Operations Manager for Float8 in Orlando, Florida, overseeing operations across multiple locations, including staffing, training, inventory management, and performance improvement.

Jacob's academic background includes Organizational Leadership and Management from Seminole State College of Florida. He is continuing his professional development at Plymouth State University focused on Tourism and Hospitality Management. Jacob also served in the United States Army, bringing additional experience in discipline, teamwork, and leadership.

As General Manager, Jacob will oversee the day-to-day operations of Polar Caves Park, with a focus on building a strong and engaged team, delivering an exceptional guest experience, maintaining the park's facilities and attractions, and identifying opportunities for continued growth and operational improvement.

"We are excited to welcome Jacob to Polar Caves," said Diana Zais, President of Resort Enterprises, Inc. "His hospitality background, leadership experience, and commitment to customer service align well with our goals for the future. As we look ahead to another season, we are confident Jacob will be an important part of our continued success and the next chapter in Polar Caves' 104-year history."

Jacob joins Polar Caves at an exciting time as the park looks toward the future while continuing its longstanding tradition of providing families with a memorable outdoor adventure in New Hampshire.